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highlightFixmobile
3 weeks ago

Alloy Mobile Oct 2025 Hotfix

Following last week's update to CausewayOne, we are releasing a hotfix update to Alloy Mobile that addresses the following issues:

  • Android – unable to re-authenticate after session expired. Error: "JWT failed validation: IDX10223".
  • iOS – unable to sign in on some devices. App crashes after entering account details.
  • iOS – the Email field isn't visible on the sign-in screen when Dark Mode is enabled.

Alloy Mobile v3.0.1 will be available to download from Thursday 30th October.

Avatar of authorBen Tookey
highlightfeaturemobileweb
a month ago

The way you access Alloy is changing

We're excited to announce that Alloy is being incorporated into our CausewayOne platform! It joins many of our other software solutions, working together to provide a new era of data connectivity within the construction industry.

Connectivity has always been at the heart of Alloy. It connects assets with infrastructure, people with processes, and can integrate with various third-party services.

The move to CausewayOne lets us take this further, enabling new data flows and interoperability between all stages of the construction lifecycle. From planning and design, to workforce and supply chain management, to strategic and operational maintenance. CausewayOne provides tailored solutions that exist in one place and share common data. Improve efficiency by eliminating project fragmentation and data duplication. Automate like never before and gain access to a wealth of insights about your organisation's performance.

Don't be alarmed, nothing is changing about how Alloy works. Everything will continue functioning the same as it does today, so there shouldn't be any disruption to your operations. The only significant difference will be how you access the Alloy website.

New name

Alloy is being renamed to CausewayOne Asset Management. This will be evident throughout the service, though you may spot the original name in some places during the changeover.

New look

Alloy is being completely restyled to align with a shared Causeway design language. By adopting a unified look and feel across our software solutions, we intend to provide a clear and consistent experience that reduces friction and is simple to understand. As you explore other parts of CausewayOne, much of what you see will be familiar, making it easy to acclimatise and focus on the features available in other solutions.

This will affect the new Alloy Apps and the classic Alloy workspace. The changes are purely visual – everything will be in the same places and function in the same way. We're just making things look nicer! To give you an idea of what to expect, here's a work-in-progress screenshot.

New home

Alloy is moving to the CausewayOne platform. This will change how you access the new Alloy Apps and the classic Alloy workspace.

SSO users

If you always sign in to Alloy with a corporate Google or Microsoft account, you are an SSO user! Over the coming weeks, we will contact your organisation and work with them to migrate you to CausewayOne.

Therefore, please continue using alloyapp.io, enjoy the new look and await further communications from us or your IT Department.

Standard users

If you sign in to Alloy with a password, you are a standard user! Your account will automatically be migrated to CausewayOne. After the update, this is how you will sign in:

  1. Visit one.causeway.com. If you visit alloyapp.io, you will be redirected automatically after entering your account email address. If your account isn't migrated to CausewayOne yet, you can sign in to alloyapp.io as before.
  2. At the CausewayOne sign in page, enter your email address and select Sign in.
  3. On first use, follow the on-screen instructions to verify your email address. You will then need to set a new password. It can be the same as your current one, providing it meets the new security requirements.
  4. For subsequent sign ins, enter your new password when prompted.

Using Alloy in CausewayOne

To access Alloy in CausewayOne, select Asset Management in the left sidebar.

If the Alloy Apps are enabled for your organisation, you will see the Overview page, which lists the apps and classic features available to you. Otherwise, you will be taken to the Asset Classic page, which displays the classic Alloy workspace within CausewayOne.

The left panel also lists the apps and classic features available to you. Select one to open it on the right. If an app appears dimmed out in the list, it isn't currently enabled for your organisation or you personally. At the bottom of the left panel, you can access our Announcements and updated Help guides.

The white header bar displays the app title. Use the left button to show/hide the left panel when you need extra space. Use the right button to search your data within Asset Management, across all apps and features.

If you belong to multiple customer projects, select the Companies dropdown in the top purple bar to switch between them. To manage your account settings, select your initials in the top-right corner.

What about Alloy Mobile?

We have big plans for Alloy Mobile that will transform how field workers interact with Alloy on the go. This is currently being worked on and involves an ambitious reimagining of the app's layout and features.

Therefore, to keep things simple and minimise disruption to your operations, Alloy Mobile will keep its name and look for now. But expect to hear more in future about the evolution of Alloy on iPhones, iPads and Android devices!

If you're a mobile user, the only thing that will change is how you sign in.

SSO users

If you always sign in to Alloy Mobile with a corporate Google or Microsoft account, you are an SSO user! Over the coming weeks, we will contact your organisation and work with them to migrate you to CausewayOne.

Therefore, please continue using Alloy Mobile as before and await further communications from us or your IT Department.

Standard users

If you sign in to Alloy Mobile with a password, you are a standard user! Your account will automatically be migrated to CausewayOne. After the update, this is how you will sign in to Alloy Mobile:

  1. At the login screen, enter your email address and select Next. The CausewayOne sign in page will appear. If your account isn't migrated to CausewayOne yet, you can continue to log in as before.
  2. At the CausewayOne sign in page, enter your email address and select Sign in.
  3. On first use, follow the on-screen instructions to verify your email address. You will then need to set a new password. It can be the same as your current one, providing it meets the new security requirements.
  4. For subsequent sign ins, enter your new password when prompted.

When is this happening?

The update is scheduled for the 21st October 2025.

Standard users will be migrated to CausewayOne automatically. SSO users will be migrated in accordance with the wishes of your IT Department. We anticipate everybody being migrated by Christmas. As always, support is available via our Support Portal, or by reaching out directly to your existing Causeway contacts.

We're excited to bring you this bold new design and look forward to building more features and synergy with CausewayOne!

IT admins

If the Alloy Apps are enabled for your organisation, be aware that they will become prominently visible to all users. Currently, the Alloy Apps and Alloy Classic are only accessible via different URLs. In CausewayOne, everything is displayed in one place.

Therefore, please check that users have suitable app permissions set. Some may inadvertently have full access to all apps. Use the Permissions app to manage user memberships in bulk. To grant access to specific apps, add users to the relevant app group. To grant access to all apps, add users to the App Users group.

Users in the Admin group also have full app access.

Avatar of authorBen Tookey
highlightdeprecationAPImobile
11 months ago

A few end-of-year notices...

As we reach the end of 2024, there's a few things we want to let you know about before the holidays start.

API authentication deprecation 🌇

Back in July, we announced that Alloy's API authentication will only accept bearer tokens starting from next year. Therefore, this is one last reminder that token headers and token URL parameters will no longer work as of early January 2025.

If you haven't already, please update any integrations or tools you use accordingly!

Mobile developer account transfer 📲

As part of some new year housekeeping, we'll be transferring ownership of the Alloy Mobile app to new Causeway developer accounts on both the App Store and Google Play Store.

Don't worry, this won't affect Alloy Mobile's availability on either store! You won't need to reinstall the app and any unsynced data should be unaffected.

However, there may be some minor side effects:

  • If you use your fingerprint to sign in, or rely on saved passwords, you may need enter your account details again.
  • You may need to re-grant permission for Alloy Mobile to access your device's camera, gallery and location.

The developer transfer will be performed in January 2025. In the unlikely event that this causes any issues, please contact Support for assistance.

Alloy Mobile iOS map behaviour 🗺️

We will be improving the behaviour of the map in Alloy Mobile iOS:

  • When selecting an item, the transition will be smoothly animated instead of abruptly jumping to the item.
  • Selecting any part of an item's geometry will select the item. The map will pan and zoom so that the item's entire geometry is visible.
  • With an item selected, selecting a marker on that item will zoom the map to that marker.
  • If multiple item geometries overlap a location, selecting that location will cycle through those items.

Nothing too drastic but just so you know what to expect! These changes will be implemented in Alloy Mobile v2.66 on 9th January 2025. If you experience any issues with the new behaviour, please contact Support.

Avatar of authorBen Tookey
mobileweb
2 years ago

Street Manager v4 Support 🚧

Overview

For those of you using Alloy to interact with the government's Street Manager service, an important transition is coming up.

In May 2022, the Department of Transport released v4.0 of the Street Manager API. Since then, they've continued to maintain endpoints for both v3 and v4.

While v3 isn't being decommissioned until May/June 2023, the legislative changes in v4 will come into force on 1st April 2023, effectively compelling all users to make the switch.

Therefore, we're updating Alloy to support the current v4.15 specification ahead of this deadline.

Who will be affected

This change will affect anyone using Alloy Web or Alloy Mobile to interact with the Street Manager service.

Details

Fortunately, there are only a few changes to learn about!

New permit conditions

  • NCT09d - Changes to traffic management arrangements APPLIES TO ALL MAJOR PERMITS on Category 0, 1, and 2 streets only.
  • NCT03 – Activities ancillary to those permitted – supplementary information.

For more detail, see the Statutory guidance for highway authorities.

New Traffic Management type

A new TM Carriageway Restriction Type will be available: Temporary obstruction 15 minute delay.

Footpath Closure

A new Foothpath Closure attribute will be mandatory for all permit requests.

Emergency Contact Name and Number

New Emergency Contact Name and Emergency Contact Number attributes will be optional for most permit requests, unless the chosen Traffic Management type is Multi Way Signals or Two Way Signals.

Expected Release

30th March 2023 as part of the Alloy v2.45 release.

Avatar of authorBen Tookey