This release makes it easier to record who reported a defect and introduces a more accessible way to assign tasks. The update took place on the evening of 27th October. For the full list of changes, see v3.8 in the Changelog.

Add reporters when creating defects 📞

To store data in CausewayOne Asset Management, you create items. Each app provides a contextual button to create new items of whatever you're working with, e.g. assets, tasks.

When creating a defect, the Create Item window now includes an optional Reporters step, letting you register one or more contacts against the new defect.

Select existing items of the Contacts design or add new ones directly. When submitting a new contact's details, you confirm you have their consent to do so. This is logged automatically for audit purposes, e.g. Consent recorded by Annette Curtain on 27/10/2026 at 14:32:10.

This makes it easy to capture contact details as soon as a defect is reported.

Accessible task assignment ⌨️

The Task Assignment planner shows which tasks are assigned to which teams over a period. Until now, assigning a task or moving through the timeline required you to drag things into place.

You can now use buttons to:

• Assign a task – select the ➕ button beside an unassigned task in the left list. In the window that appears, set the Team, Start date and Start time, then select Assign.
  
  
• Scroll the timeline – use the arrow buttons above the timeline to move it backwards and forwards, about halfway each time.

Dragging still works as before, so you can use whichever method suits you best. The new buttons are keyboard-navigable, making Task Assignment easier to use for anyone who finds dragging difficult.

Additionally, if you select Jump to date in the bottom-right menu, a confirmation dialog now informs you that unsaved changes will be discarded.

This release gives designers finer control over item forms and canvas views, improves the accessibility of the map, and gives admins better visibility into user accounts that need attention.

The update took place on the evening of 1st October. For the full list of changes, see v3.7 in the Changelog.

Smarter item form controls 🖼️

In the Designer app, the Item Form Builder lets you customise the visibility and order of attributes shown for items of a design/interface. Label controls can also display read-only values, provided by you or loaded from an attribute.

New labels

This release adds three new label controls:

• Image URL label - display an image loaded from a web address
• Image SVG label - display a graphic rendered from SVG code
• Item image - display the thumbnail of an uploaded image file

Attributes filtered by tag

Since most label controls only make sense for a particular attribute type, selecting Attribute now only offers the ones relevant to the control. This works by filtering attributes according to their Tags property, e.g. the Colour label control only offers attributes with the Colour tag.

To facilitate this, we've added more tag choices for Text attributes: Collection, DodiCode, MeshCode and ReportDodiCode.

In addition, the File label control now only offers Link attributes pointing to files, and the Image URL label updates its preview immediately when you edit its value.

Pan the map with on-screen tools ↔️↕️

Throughout CausewayOne Asset Management, each map area includes on-screen tools for interaction. The bottom-left Zoom tools already provide an alternative to scrolling with a mouse or touchpad.

This release adds a new Pan controls tool alongside them. Select it to reveal four direction buttons, which let you move around the map without dragging.

This builds on the keyboard navigation we introduced earlier this year. The zoom and pan buttons follow the same pattern, so you can move around the map entirely by keyboard or with assistive technology:

• Press Tab to scan through the map tools.
• Press Shift + Tab to scan backwards.
• Press Space or Enter to activate the focused tool

Hide "Create Item" on AQS sections ➕👀

In the Designer app, the Item Canvas Builder lets you customise the visibility and order of data sections when viewing an item's details. A canvas view can include AQS sections that list items related to the current one, e.g. defects related to an asset.

Until now, AQS sections always had a Create item button for adding new items directly to their list. This is often useful but can be unsuitable in some situations.

Therefore, designers can now turn this off as needed. In the builder, select an AQS section and enable Hide create item button on the right.

Spot users with a missing Users item 👤

In the Permissions app, the User Management table lets admins manage user access within your company project.

Behind the scenes, each user account depends on a corresponding item of the Users design (so they can join teams). If that item is missing from the Live collection, the user it belongs to can't be resolved.

User Management now flags this for you, rather than failing silently. If a user's item is archived or missing, their icon displays a red cutout to indicate the problem. Hover over it to see whether the tooltip says Archive or Unknown.

This month's update makes it easier to create items, find locations on the map and export data in your local time zone. The update took place on the evening of 30th July. For the full list of changes, see v3.6 in the Changelog.

New Create Item process ➕

To store data in CausewayOne Asset Management, you create items. Each app provides a contextual button to create new items of whatever you're working with, e.g. assets, defects, tasks.

Originally, this involved choosing a design, then configuring everything else at once.

The Create Item window has now been reworked into a step-by-step process:

• Select a design and collection.
• Fill in the item's details. Easily switch between item forms.
• Link any parent items to the new item.
• Set the item's location and geometry.

Each step is labelled as required or optional, and you can switch between them as needed. This provides a more focused experience, making important settings more prominent.

When creating multiple items, enable Create another to keep the current configuration for the next item. You can also select a recent item in Step 1 to load its configuration.

Location search in Maps📍

The Maps app lets you visualise your items in a geographical context. You can pan and zoom around the interactive map and select items to zoom to their locations.

To zoom to a named place on the map, you can use the Locations category in the main Search window. This works from any app but requires a few clicks to get there.

This feature is now surfaced in the Maps app, for better discovery and ease of use. We've also added the ability to zoom to specific coordinates.

Select the new "map pin" button in the right toolbar and choose an option:

• Address – enter an address, business name or landmark. Results are prioritised by proximity to your current position.
• Lat/Long – enter decimal Latitude and Longitude coordinates (WGS 84).
• E/N – enter Easting and Northing coordinates (British National Grid).

Select a result, or Go to location, to zoom to your desired position.

Export dates in local time 🕒

Behind the scenes, dates and times are always stored as UTC+00:00 for consistency and reliability.

However, when exporting the data for use elsewhere, you had to convert dates to your local time zone afterwards (using Microsoft Excel or similar).

Fortunately, you no longer need to do this yourself! In the Data Explorer, when exporting to CSV or Shapefile, use the new Export dates/times in system local time checkbox to handle this automatically.

API users can also include "exportDateTimeAsLocalTime": true in their request (see ReDoc).

This month's update brings a new way to manage permissions, along with many general fixes. The update took place during the evening of 18th June. For the full list of changes, see v3.5 in the Changelog.

Describe your data structure ✍️

In the Designer app, we've added an optional Description field to designs, interfaces and individual attributes. It lets you provide a helpful explanation of what's being represented, the data stored and its intended usage.

This helps other users understand your company data structure and lays the groundwork for more effective data querying in future updates.

We've updated hundreds of system designs/interfaces with descriptions and invite you to update your own!

New Permissions Explorer🔐

The new Permissions Explorer gives administrators a way to understand and control who can access what.

It succeeds the Permissions Manager in Asset Classic, providing a dedicated, standalone experience that offers greater visibility, context and functionality. Key improvements:

• Manage roles and groups alongside permissions.
• Visualise the relationships between roles, groups and category objects.
• Set permissions on app entities, e.g. boards, hubs, item canvases (coming soon).
• Show related access policies.

To get started, open the Permissions app and select Permissions.

Overview

The Permissions Explorer displays four columns.

Roles

• A role is a bundle of groups. If a user is added to a role, they inherit the combined permissions of its groups.
• Select a role to highlight its groups and any categories those groups have permissions for.
• Use the bottom buttons to create, edit and delete roles.

Groups

• A group is a set of permissions for specific category objects. If a user is added directly to a group, they inherit its permissions.
• Select a group to highlight any categories it has permissions for and any roles it belongs to.
• Use the bottom buttons to create, edit and delete groups.

Categories

• A category is a type of resource.
• Select a category to show its objects in the next column.

Objects

• Select a category object to show its permissions on the right.
• To set its permissions, you must select a group.

Selections and highlights

Select up to one item in each column. Use any columns you like, in any order. When you select something, the things it relates to are highlighted with badges:

• Chain badge – this is linked to the selected role or group.
• Padlock badge – this contains permissions for the selected category object.

You can explore and set permissions in multiple ways. Select the group first and then the category object. Or select the object first and see which groups already have permissions for it.

To start over, select Deselect all (top-right).

Attribute permissions

If the category is Designs or Interfaces, you can also set permissions for an object's attributes.

Select an object to show its permissions on the right. On the first tab, set the default attribute permissions that apply automatically.

To configure individual attributes, open the second tab and select an attribute. A reminder of the default permission is shown. Use the override attribute permissions section to change it.

If the attribute is inherited from an interface, it can't be overridden on the object. Instead, follow the displayed link to set the permission on the interface itself. Be aware, this will affect other designs/interfaces that implement the interface.

We're excited to announce that Horizons is being incorporated into our CausewayOne platform! Together with other applications such as Asset Management (formerly Alloy), Horizons will form part of a connected ecosystem that enables data to flow across the construction industry.

From planning and design, to workforce and supply chain management, to strategic and operational asset maintenance. CausewayOne provides tailored solutions that exist in one place and share common data. Eliminate project fragmentation and duplication, automate like never before and gain access to a wealth of valuable data insights.

Don't be alarmed, nothing fundamental is changing about how Horizons works! Everything will continue working the same as it does today. The only significant differences will be:

• how you access Horizons
• how you switch between modules
• how you navigate the Analysis Tools

New name

Horizons is being renamed CausewayOne Asset Strategy to reflect its role on the platform. This will be visible across the service and in future communications.

New look

Horizons is getting a clean, modern visual redesign that aligns with our shared CausewayOne design language.

A consistent look and feel across our applications means less friction and a more intuitive experience. As you move between different parts of CausewayOne, the familiar design patterns reduce the learning curve, helping you to acclimatise quickly and focus on getting things done.

While the changes are primarily cosmetic, they also include some thoughtful layout refinements to improve usability.

Left panel

The new left panel lets you easily switch between the three Horizons modules and jump directly to individual Analysis Tools.

Use the Panel Toggle button to hide the left panel when you need extra space.

Analysis Tools

The Analysis Tools are now fully integrated into your workspace. They no longer open in a separate tab and are directly accessible via the left panel.

Their button layout is also more consistent:

• All actions appear in the top-right corner.
• The Create button is hidden when an item is open.
• A Save button always appears at the bottom.

New home

Horizons is moving to the CausewayOne platform. This will change how you access the application and manage users.

Sign in

To access Horizons on CausewayOne:

1. Visit one.causeway.com.
2. Enter your email address and select Sign in.
3. On first use, follow the on-screen instructions to verify your email address and set a new password. It can be the same as your current one, if it meets the new security requirements. From then on, enter your new password when prompted.
4. Select Asset Strategy in the purple sidebar.

Use the purple header to access notifications, switch company projects and configure your profile (including your password).

User Management

If you're a company administrator, select Admin or Console in the purple sidebar to manage the current company.

The Users page lets you create and manage user accounts. To control the applications and features they can access, assign one or more roles to each user.

To grant access to Horizons, assign the Asset Strategy Standard User role, plus any additional Asset Strategy roles for the modules they require. This works similarly to the Users tool in the Management module.

For more granular permissions, administrators can continue to use the User Groups tool in the Management module.

Timeline

The update will take place on 19th May 2026.

You'll receive an email invitation to join your company on CausewayOne. Follow the link inside to set up your account. From then on, visit one.causeway.com to access the Asset Strategy application (the old URL will redirect you).

The Horizons Help will be updated with new and improved content to guide you through the new experience. There's also the CausewayOne Documentation, which includes a Getting Started section to help you navigate the platform and manage your company.

If you have any questions or issues, please use the Support Portal to get in touch!

This month's update introduces support for Street Manager v6, changing AQS parameters on demand and an improved audit event view. The update took place during the evening of 9th April. For the full list of changes, see v3.3 and v3.4 in the Changelog.

Behind the scenes, we're also working on some exciting new integrations with other applications on the CausewayOne platform, which we hope to share with you soon!

Street Manager v6 🚧

Our optional Street Works module provides integration with the government's Street Manager service, enabling you to apply for works permits and log when works start/stop.

Street Manager v6 is now fully supported across CausewayOne Asset Management and Alloy Mobile. The most notable update is new collaboration fields in the Impact stage of the permit form.

Details

The old Collaborative Working checkbox is replaced with a Collaboration Preference picker:

• Collaborate as primary promoter - you're leading the works, others are joining yours.
• Collaborate as secondary promotor - you're joining another promoter's works.
• Open to collaborative work requests - no initial collaboration but open to offers.
• Not open to collaboration - collaboration isn't possible for these works.

Choosing 1-3 reveals fields for Collaboration Type, Collaboration Details (now multiline) and Collaboration Contact (name, email and/or phone).

Secondary promoters also see fields for the Primary Permit Reference Number (to link both permits) and Estimated Network Days Saved (compared to working independently).

If you're not open to collaboration, you just need to provide the reason!

Change AQS parameters 🎛️

An AQS query can have parameters, which are placeholders for values supplied at runtime. This enables the query to return different results based on user input, e.g. fetch tasks with the Priority value I choose.

If you open a board or list that uses parameters in its underlying query, you are prompted to enter values for them before continuing. The same is true for saved queries in the Data Explorer app.

You can now change these values at any time, by selecting the AQS parameters button in the app bar (Boards, Lists) or bottom toolbar (Data Explorer).

Item audit details 🕵️

When viewing an item's details in any app, the Audit section lists its history of changes. Select an event in the list to see exactly what changed.

When viewing an event, the User, Date and Action are now shown in a header, so you can see this information without switching back to the event list.

We'll be releasing Alloy Mobile (v3.2) for Android devices on 10 March 2026 at 6:00 PM GMT. This update introduces major behind‑the‑scenes improvements to support Android 15, including required changes to the app's internal database.

To update successfully, please ensure that all users follow these steps:

• Sync before update: If the app is updated with pending unsynced changes, that data will be lost, due to the new database format. We recommend regular syncing as best practice, so most users should be unaffected.
  
  
• Reset after update: After installing the update, select Reset in the main menu to complete the database update.

This is a one-time situation that only affects this update. We do apologise for any inconvenience this causes.

Please also be aware that Android 12 support will end with this release, in accordance with our OS support policy. To learn more, see Device requirements on our Help site.

This month's update brings clearer visuals and keyboard navigation, easier access to maps, flexible basemaps and expanded bulk editing. The update took place during the evening of 5 February. For a full list of changes, see v3.2 in the Changelog.

Accessibility enhancements 👀⌨️

We're continuing our journey to make CausewayOne Asset Management accessible to a broader audience.

Based on your feedback, we've improved visibility across the user interface, with clearer outlines for fields, labels and notifications. The Data Explorer app and its classic equivalent now display consistent striping across all columns, making it easier to comprehend the data.

Keyboard controls

You can now navigate CausewayOne Asset Management with your keyboard! In both the apps and classic workspace, you can scan through all interactive elements, with the current focus highlighted in purple.

• Press Tab to scan through elements. Press Shift + Tab to scan backwards.
• Press Space or Enter to select the focused element.
• Press Esc to close menus and dialog windows.

This should be possible across all areas. If you encounter any issues, please contact Support.

Open search results in Maps 🔍

When searching for items in any Asset Management App, you can now open a search result directly in the Maps app.

Select the Maps button beside a result and the item will appear centred on the map, with its details displayed in a side panel. This provides a quick way to locate your assets and activities and understand their geographical context.

Switch basemaps in the Geometry Editor 🗺️

By default, the Geometry Editor uses the same basemap that you've chosen in the Maps app or the classic workspace. However, this isn't always ideal when plotting an item's geometry.

Therefore, we've added a new basemaps panel to the Geometry Editor. Select the ☰ Menu button, choose Show basemap panel and then turn on the basemap you want to use.

This makes it easy to switch between basemaps on the fly, providing greater context and enabling you to plot geometry with accuracy and confidence.

Expanded bulk edits 🖋️

You can use the Data Explorer app to perform bulk actions on query result. This includes the ability to edit or clear attribute values on multiple selected items.

We've expanded bulk editing to let you do more. You can now change or clear item properties too, including icon, colour, and collection. You can also apply the same geometry to multiple items or clear it on all of them.

This makes it easy to update large numbers of items at once, including bulk archiving!

Email alerts for Gateway imports 📧

In the classic workspace, the Gateway feature lets you import data into CausewayOne Asset Management. Large data imports can take time to process, depending on the complexity of your data.

Therefore, we've added a Send email notifications option to the Create Import process. If enabled, you'll receive automatic email updates when the import status changes to Initialised, Validated, Processed or Failed.

You can now focus on other tasks while your data processes, without having to keep checking.

Apply for works permits 🚧

We recently introduced the Permits section for job items that implement the Street Manager Works Reference Assignable interface. When viewing these items in the Asset Management Apps, this section lets you check the job's permit status and log start/stop events.

It's now possible to select Apply and submit a new permit application directly through CausewayOne, without having to visit the Street Manager website.

The process is split into numbered stages. Each stage contains standard data fields for you to fill in.  Where possible, fields are pre-populated with values for convenience.

Note: we will be updating CausewayOne Asset Management to support Street Manager v6 ahead of the switchover date (20 April 2026).

This month brings several new features to the item canvas. Following last month's style change, we've also improved the legibility of several areas in Asset Classic, including the Workflow Editor, Data Explorer and generated report documents.

The update took place during the evening of the 27th of November. For a full list of changes, see v3.1 in the Changelog.

New clone item process 🧬

To create a copy of an item, you can clone it. This provides a quick way to create multiple items with similar data.

When viewing an item in the Asset Management Apps, select the Clone item button in its header to open a new stepped process. This lets you override any aspect of the new item, including its properties, attribute values and geographical location. You can also choose whether linked items are ignored, kept or cloned as well!

New item canvas sections 🗂️

When viewing an item in the Asset Management Apps, its data and relationships are displayed on the item canvas. Each section of the canvas displays different information about the current item.

Two new canvas sections are now available for specific item types. They are displayed by default for relevant items and can be added to any custom canvas views you create for those items.

Applies to

The new Applies to section is available on items of designs that implement the Work Items interface.

A work item defines a discrete unit of work that can be quantified and costed, e.g. a duration of billable work time. By adding a work item to a job, you can create a corresponding job work item containing job-specific values, e.g. 5 hours. This makes it possible to formalise job requirements.

To be useful, a work item must apply to one or more job designs/interfaces. This ensures that only suitable work items can be added to a job, e.g. work items specific to waste collection jobs can't be added to tree pruning jobs.

When viewing a work item's details, you can now use the Applies to section to manage the designs and interfaces that the work item is applicable to.

Permits

The new Permits section is available on items of job designs that implement the Street Manager Works Reference Assignable interface. In other words, jobs affecting streets or roads that require permission to be granted before work can begin.

Our optional Street Works module provides integration with the government's Street Manager service. It enables CausewayOne Asset Management to apply for work permits on your behalf.

When viewing a job's details, you can now use the Permits section to check the job's permit status. If a permit has been applied for, you can view its details and log work start/stop events. The ability to apply directly for permits is coming soon. In the meantime, you can do this via the Street Manager website and link the job to the new Works Reference.

Item canvas templates 📐

You can create custom item canvas views for any design/interface. This defines the order and visibility of the data sections displayed for relevant items. Users can then switch between available views according to their preference.

Make a template

A canvas view can now be converted into a reusable template that new canvas views can be created from. This makes it easy to reuse established layouts and produce canvas views for related designs/interfaces.

For example, you could create a canvas view template for general defects. You could then use it to create similar canvas views tailored towards specific defect designs.

When editing a canvas view in the Designer app, select the 3-dot button and choose Make template.

Create from template

To create a canvas view from a template, open the Designer app, select Create item canvas and choose From template.

Manage templates

When a canvas view is converted to a template, it is moved to the Template item collection. By default, only items of the Live collection are shown in day-to-day operations.

To manage your template items, use the Advanced search panel of the Search window to filter results by collection.

Following last week's update to CausewayOne, we are releasing a hotfix update to Alloy Mobile that addresses the following issues:

• Android – unable to re-authenticate after session expired. Error: "JWT failed validation: IDX10223".
• iOS – unable to sign in on some devices. App crashes after entering account details.
• iOS – the Email field isn't visible on the sign-in screen when Dark Mode is enabled.

Alloy Mobile v3.0.1 will be available to download from Thursday 30th October.