Overview

When a staff member leaves an organisation, it’s common practice to disable any IT accounts used by them during their tenure. Currently, disabling an Alloy account requires you to contact our Support team.

However, it will soon be possible for Alloy Admins to disable/enable any account in their organisation!

After a user account has been disabled, the user’s name will remain visible throughout Alloy (e.g. in user lists, in team member lists). However, that user won’t be able to sign into Alloy Web or Alloy Mobile, nor will they be able to start a new session via the API.

Who will be affected?

These changes will affect System Admins who use the Web API to manage their organisation’s user accounts.

Details

A new User endpoint is being added to the Web API:

PUT api/user/{username} with request model CustomerUserEditWebRequestModel

If the enabled property is declared as false, the specified user’s account will become disabled.

The new endpoint’s documentation will be available on Swagger and ReDoc after release.

Expected Release Date

8th December 2022 as part of the Alloy v2.42 release.